Terms and Conditions – Guildhaven Retreat

Welcome to Guildhaven Retreat. These Terms and Conditions govern your access to and use of our website and services, including luxury accommodations, personalized concierge, bespoke culinary experiences, artisanal workshops, curated cultural immersion programs, and event hosting. By accessing or using our online platform, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By utilizing our online platform to explore our offerings or facilitate a booking, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Services Provided

Guildhaven Retreat offers a range of exclusive services, including:

All services are subject to availability and specific terms detailed during the booking process.

3. Booking and Reservations

All bookings made through our online platform are considered an offer by you to purchase the services outlined in your booking request. A booking is confirmed only when Guildhaven Retreat sends you a confirmation email. Prices are displayed in the local currency or as specified, and are subject to change without prior notice until a booking is confirmed.

4. User Conduct

You agree to use our online platform and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of this service. Prohibited conduct includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Guildhaven Retreat or its content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

6. Limitation of Liability

Guildhaven Retreat shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. Indemnification

You agree to defend, indemnify, and hold harmless Guildhaven Retreat and its employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the services, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the services.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any new terms taking effect. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

Guildhaven Retreat

13 Woollerton Park, Singapore, 268853

Phone: +6594862217